Genpact Limited (G) — ESG & Values Scores

Environment story

Genpact has not disclosed Scope 1, 2, or 3 emissions data, net-zero targets, or carbon reduction initiatives in the 10-K filing. The company faces significant environmental risks from its massive India-based operations and employee base, particularly given climate vulnerabilities in India (flooding, drought, cyclones). No verified decarbonization infrastructure investments are disclosed. The risk factors acknowledge climate change impacts on operations but contain no mitigation strategy or emissions reporting. Given the labor-intensive, global-delivery nature of the business and reliance on India, operational energy footprint is material but undisclosed.

Criticisms on file

No disclosed climate commitments, emissions targets, or carbon reporting; business model dependent on high-volume employee operations in climate-vulnerable India
Source: G_10k.txt - Item 1A Risk Factors; MD&A

Disclosed initiatives

No disclosed initiatives on file for this pillar.

Social story

Genpact reports a 24% employee attrition rate in 2025, which is elevated relative to industry benchmarks and signals workforce stability concerns. The company acknowledges intense competition for skilled talent, particularly in AI and advanced technology roles, leading to wage pressures and recruitment costs. CEO-to-median-worker pay ratio is not disclosed. Leadership diversity metrics are not provided in the filing. The company operates in 35+ countries with 146,500+ employees, predominantly based in India; labor compliance risk is high given India's complex, multi-layered regulatory environment. No evidence of active union suppression; no documented strikes in last 24 months mentioned. Supply chain human rights audits are not disclosed.

Criticisms on file

High employee attrition rate of 24% in 2025; company cannot assure maintenance at this level; competition for skilled employees, especially AI talent, driving wage inflation and recruitment costs.
Source: G_10k.txt - Item 1A Risk Factors: 'We may fail to attract and retain enough qualified employees...'
India labor law reforms effective November 21, 2025 (Code on Social Security) expected to modestly increase defined benefit costs; uncertainty regarding implementation and enforcement.
Source: G_10k.txt - Item 1A Risk Factors: 'Wage increases in the countries where we operate...'
Remote work model increases risk of employee conduct issues, fraud, moonlighting, and inadvertent tax/employment law non-compliance due to unreported location changes.
Source: G_10k.txt - Item 1A Risk Factors: 'Data protection and privacy' section

Disclosed initiatives

Talent Attraction and Retention Programs

Company implements innovative recruiting and retention policies, emphasis on promotion opportunities, continuous training, and attractive work culture to manage attrition and control wage increases.

Partially mitigates attrition; effectiveness unclear given 24% rate.
Internal Reskilling and Right-Skilling

Company focuses on internal training to re-skill existing employees and ensures positions are not filled by overqualified employees to manage cost structure.

Cost control measure; supports employee development.

Governance story

Genpact does not disclose board independence percentage, share structure (single vs. dual-class), or explicit lobbying expenditures in the 10-K. The company faces significant regulatory and compliance risks spanning anticorruption, data privacy (GDPR, DPDP Act, state privacy laws), export controls, immigration, and AI governance. The company is subject to multiple material tax audits in India (potential $911M exposure across intercompany transaction disputes) and an ongoing Enforcement Directorate investigation with a lien placed on a Gurgaon property. No evidence of active environmental deregulation lobbying is disclosed. Governance weaknesses include lack of transparency on board composition and lobbying spend, combined with material unresolved tax and regulatory liabilities.

Criticisms on file

Material Indian tax exposure: ITA demanded $119M across intercompany transaction audits (2009, 2015); $21M favorable appellate outcome; $98M under appeal. No reserve provided despite material exposure.
Source: G_10k.txt - Item 1A Risk Factors: 'Changes in our tax rates...'; MD&A
Material Indian tax exposure: 2023 ITA assessment order for $792M on 2015 internal restructuring; appellate authority struck down order March 2023; Delhi High Court dismissed ITA appeal December 2024; ITA filed Supreme Court appeal. No reserve provided.
Source: G_10k.txt - Item 1A Risk Factors: 'Changes in our tax rates...'
India Enforcement Directorate investigation into 2015 intercompany debt restructuring; lien placed on Gurgaon building February 3, 2026; no demand yet; potential material adverse impact if ED prevails.
Source: G_10k.txt - Item 1A Risk Factors: 'A substantial portion of our assets...'
DGFT and Indian customs authorities issued show-cause notices (2023-2024) challenging entitlement to $54M in SEIS export benefits claimed 2017-2020; company obtained interim stays; dispute pending before Delhi High Court.
Source: G_10k.txt - Item 1A Risk Factors: 'A substantial portion of our assets...'
Broad regulatory exposure across 35+ countries: GDPR fines up to 4% of annual revenue; India DPDP Act compliance costs; U.S. state privacy laws (20 states + comprehensive laws); EU Data Act; export controls; trade restrictions; FCPA; UK Bribery Act.
Source: G_10k.txt - Item 1A Risk Factors: 'Our global operations expose us to numerous...'
Increasing SEC scrutiny on AI capability disclosure; company explicitly acknowledges risk of enforcement if AI capabilities are overstated.
Source: G_10k.txt - Item 1A Risk Factors: 'AI and other advanced technologies...'

Disclosed initiatives

Compliance Program Development

Company has established policies and mechanisms for AI responsible use, data protection, and anticorruption compliance; ongoing investment in governance processes across AI lifecycle.

Defensive measure; effectiveness challenged by broad regulatory exposure.

These are Missionomics' own editorial scores — directional signals built from disclosed facts under a published method, not certifications or definitive ratings of Genpact Limited. Coverage and confidence vary by data point, and figures can lag real-world changes. Read the full Methodology for sourcing, scoring, and correction details — or open Genpact Limited in the app for interactive charts and portfolio building.

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