EVERTEC, Inc. (EVTC) — ESG & Values Scores

Environment story

EVERTEC discloses minimal environmental data in 10-K filings. No Scope 1, 2, or 3 emissions metrics are provided. No net-zero target year is disclosed. The 10-K references a 2025 ESG Summary on the investor relations website but does not embed quantitative environmental commitments or decarbonization initiatives within the core filing. No resource controversies (toxic waste, water, habitat) are documented in source materials. The company's business model (digital payment processing, software, data centers) carries indirect Scope 3 risks via cloud computing and data center energy consumption, which are not transparently reported or mitigated. Given undisclosed emissions, absent net-zero target, and lack of verified physical decarbonization infrastructure, a deduction of 30 points from base 100 is applied, yielding 70.

Criticisms on file

Sinqia Pix Unauthorized Transaction Incident (August 2025)
Source: EVTC 10-K Risk Factors; approximately R$710 million in unauthorized transactions; company determined no material adverse impact on operations.

Disclosed initiatives

2025 ESG Summary

Company references ESG Summary published on investor relations website; details not embedded in 10-K.
Technology Investments

$404 million invested over five years in technology platforms, POS terminals, and system enhancements.

Supports scalability and efficiency but no explicit environmental impact quantified.

Social story

EVERTEC reports 5,327 employees as of Dec 31, 2025: 45% in Brazil, 23% in Puerto Rico/US, 32% in Latin America/Caribbean. Workforce is 34% female and 99.79% Hispanic/Latino. Brazil operations include ~2,330 unionized employees covered by industry-specific collective agreements; no work stoppages reported. Company discloses periodic gender-gap pay analyses but does not publish CEO-to-median-worker ratio or quantified pay equity metrics. Leadership diversity metrics are not disclosed. No documented union suppression or major strikes within 24 months. Supply chain human-rights audits are not disclosed. Positive indicators: formal diversity programs, hybrid work flexibility, Evertec University, leadership development, and employee engagement initiatives (Valoro recognition program, Chairman Award, town halls). Absence of CEO pay ratio and executive diversity metrics, combined with lack of supply-chain audit transparency, prevents higher score. Deduct 15 for missing CEO-to-worker ratio and executive diversity disclosure; remaining score 85 deducted by 10 for supply-chain audit gap = 75.

Criticisms on file

No material criticisms on file for this pillar.

Disclosed initiatives

Inclusion and Belonging Program

Core cultural value emphasizing integration across generations, cultures, abilities, lifestyles.

Regional model incorporates diverse perspectives in business strategy; female workforce representation cited as above technology industry average.
Evertec University

Learning platform with online courses, external training, leadership development (360-degree assessment, feedforward, onboarding, leadership academy), Talent Development program for succession planning.

Supports career development and internal promotion; merit-based advancement policy.
Employee Engagement & Recognition

Regular surveys, internal newsletters, town halls, Valoro recognition platform, Chairman Award for top talent, wellness programs with health clinics and external consultations.

Fosters dynamic inclusive environment and employee well-being.
Hybrid Work & Flexibility

Hybrid on-site/remote work environment for majority of workforce.

Improves work-life balance and attracts talent.
Gender-Gap Pay Analysis

Company conducts periodic gender gap pay analyses for employee population.

Supports pay equity monitoring; specific results not disclosed.

Governance story

EVTC 10-K does not disclose board independence percentage, share class structure, annual lobbying expenditures, or detailed governance committee composition. The filing references Code of Ethics, Corporate Governance Guidelines, and committee charters available on the website but does not embed governance metrics in the 10-K itself. No active antitrust proceedings, consumer-safety litigation, or financial-fraud charges are disclosed. No evidence of lobbying to weaken climate regulation or consumer protection. No dual-class share supermajority structure is mentioned. The company appears to comply with standard regulatory oversight (FFIEC, CFPB, OFAC, PCI DSS, payment network rules) but lacks transparency on board independence and lobbying spend, which are material ESG indicators. Deduct 15 for absence of board independence disclosure, 0 for dual-class (not identified), 0 for environmental deregulation lobbying (none disclosed), 0 for antitrust/consumer-safety fines (none disclosed). Yield 85; further deduct 10 for missing lobbying transparency = 75.

Criticisms on file

August 2025 Sinqia Pix Unauthorized Transaction Incident
Source: EVTC 10-K Risk Factors; ~R$710 million in unauthorized transactions on Brazilian Central Bank Pix system; Sinqia promptly halted processing, engaged forensic experts, notified authorities and customers; affected customers recovered significant portions; company determined no material adverse impact.

Disclosed initiatives

Code of Ethics & Governance Documents

Code of Ethics, Code of Ethics for Service Providers, Corporate Governance Guidelines, committee charters (Audit, Compensation, Nominating and Corporate Governance) published on website.

Establishes governance framework and ethical standards.
Regulatory Compliance Framework

Subject to FFIEC, CFPB, OFAC, PCI DSS, payment network association rules. Independent auditors review internal controls annually.

Multi-layer oversight ensures financial integrity and data security compliance.
Risk Management & Cybersecurity

Extensive cybersecurity risk management program; policies, controls, procedures for IT systems, data protection, incident response.

Mitigates operational and reputational risk; supports business continuity.
Anti-Money Laundering & OFAC Screening

Compliance with Bank Secrecy Act, PATRIOT Act, OFAC sanctions programs, similar international AML/CTF regimes.

Prevents facilitation of financial crime and terrorist financing.

These are Missionomics' own editorial scores — directional signals built from disclosed facts under a published method, not certifications or definitive ratings of EVERTEC, Inc.. Coverage and confidence vary by data point, and figures can lag real-world changes. Read the full Methodology for sourcing, scoring, and correction details — or open EVERTEC, Inc. in the app for interactive charts and portfolio building.

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